Privacy Policy

Privacy Policy

Last update: June 13, 2023

Zona B.F.G. LLC is committed to safeguarding your privacy. Contact us at [email protected] if you have any questions or problems regarding using your Personal Data, and we will gladly assist you. We want you to know how we collect, use, share, disclose, and protect information about you. By using this site or/and our services, you consent to Process your Data as described in this Privacy Policy. We may change or add to this Privacy Policy, so we encourage you to review it periodically.

Table of Contents

Definitions Used in this Policy

Data protection principles we follow

What rights do you have regarding your Personal Data

What Personal Data do we gather about you

How we use your Personal Data

Who else has access to your Personal Data

How we secure your data

Information about cookies

Contact information

Definitions

Personal Data – Personal Data refers to any information that can be used to identify an individual. This includes, but is not limited to, name, address, email address, phone number, login information (username, password), social media account details, IP address, geographical location, browser type, operating system, and other details about the devices used to access and interact with our services, as well as any other information that you choose to share or that can be obtained about you..

Processing – Processing refers to any operation or set of operations performed on Personal Data. This may include but is not limited to the collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction of Personal Data.

Data Subject – Data Subject refers to any identified or identifiable natural person whose Personal Data is processed by the controller responsible for the processing. The Data Subject is the individual whose information we collect, use, and manage.

Child – For the purposes of this Privacy Policy, a ‘Child’ refers to any natural person under the age of 18. Our services are not intended for or designed to attract individuals under the age of 18. We do not collect Personal Data from any person we know who is under the age of 18.

We/us (either capitalized or not) – Zona B.F.G., LLC

Personal Information as per CCPA Personal Information, as applicable to California consumers and also referred to as ‘Personal Data’ in this Privacy Policy, encompasses any information that identifies, relates to, describes, could reasonably be associated with, or could reasonably be linked, directly or indirectly, with a specific consumer or household. This includes, but is not limited to, identifiers such as a real name, postal address, unique personal identifier, online identifier, internet protocol address, email address, account name, social security number, driver’s license number, passport number, or other similar identifiers; commercial information, including records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies; biometric information; internet or other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding a consumer’s interaction with an internet website, application, or advertisement; geolocation data; audio, electronic, visual, thermal, olfactory, or similar information; professional or employment-related information; education information, defined as information that is not publicly available personally identifiable information as defined in the Family Educational Rights and Privacy Act; inferences drawn from any of the information identified to create a profile about a consumer reflecting the consumer’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.

Please note that Personal Information does not include information that is publicly accessible, lawfully made available from government records, or data that has been de-identified or aggregated in a way that it can no longer be used to identify a specific individual or household.

Data Protection Principles:

The following principles guide our commitment to the protection of your Personal Data:

1. Lawfulness, Fairness, and Transparency: We ensure that our processing of Personal Data is lawful, fair, and transparent. Our processing activities have legitimate grounds, always considering your rights before Processing Personal Data. We are committed to providing information about our Processing activities upon request.

1. Purpose Limitation: Our Processing activities align with the purpose for which the Personal Data was initially collected. We ensure that the data is not used in ways that are incompatible with the intended purposes unless you have been informed and have given your consent, or the use is permitted by law.
2. Data Minimization: We only collect and process the minimal amount of Personal Data necessary for our purposes.
3. Storage Limitation: We do not store your Personal Data for longer than necessary for the purposes for which it was collected, in accordance with our data retention policy.
4. Accuracy: We strive to ensure that the Personal Data we hold about you is accurate and up to date. We appreciate your assistance in notifying us if your data needs updating or correcting.
5. Integrity and Confidentiality: We ensure the confidentiality, integrity, and security of your Personal Data and protect it from unauthorized access, alteration, or destruction.

Data Subject’s Rights: 

As a Data Subject, you have the following rights in relation to your Personal Data:

• Right to Information: You have the right to know whether your Personal Data is being processed, what data is gathered, from where it is obtained and why, and by whom it is processed.
• Right to Access: You have the right to access the data collected from/about you. This includes your right to request and obtain a copy of your Personal Data gathered.
• Right to Rectification: You have the right to request rectification or erasure of your Personal Data that is inaccurate or incomplete.
• Right to Erasure (‘Right to be Forgotten’): In certain circumstances, you can request for your Personal Data to be erased from our records.
• Right to Restrict Processing: Under certain conditions, you have the right to restrict the Processing of your Personal Data.
• Right to Object: In certain cases, you have the right to object to the processing of your Personal Data, for example, in the case of direct marketing.
• Right to Object to Automated Processing: You have the right to object to automated Processing, including profiling, and not to be subject to a decision based solely on automated Processing. You can exercise this right whenever there is an outcome of the profiling that produces legal effects concerning or significantly affecting you.
• Right to Data Portability: You have the right to obtain your Personal Data in a machine-readable format or, if feasible, as a direct transfer from one Processor to another.
• Right to Lodge a Complaint: In the event that we refuse your request under the Rights of Access, we will provide you with a reason. If you are not satisfied with the way your request has been handled, please contact us.
• Right to Assistance of Supervisory Authority: You have the right to seek the help of a supervisory authority and the right to other legal remedies, such as claiming damages.
• Right to Withdraw Consent: You have the right to withdraw your consent for the processing of your Personal Data at any time. After you withdraw your consent, we will no longer process your Personal Data unless we have another legitimate basis for doing so. The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

Data We Collect

The types of information we gather from you or about your use of our services (“Information”) may include information that can be used to identify you (“Personally Identifiable Information” ):

• Name
• Email address
• Mailing address
• Telephone (or mobile) number(s)
• Credit/debit card information
•  Photo
• Demographic information (e.g., age, gender, interests, and preferences)
• Professional title
• Company
• Industry
• Activities or content viewed on Zona B.F.G LLC
• Information is collected automatically (further details below)
• Information received from third parties (further details below)

Please note that certain services may be limited or inaccessible if you choose not to provide necessary personal data.

When you register for any products or services from Zona B.F.G LLC or provide information to us in any other way, you agree to provide only accurate, current, and complete information. It is your responsibility to keep such information updated, and we reserve the right to suspend or terminate your access to our services if we suspect that such information is inaccurate or outdated.

Automatically Collected Information:

Zona B.F.G. LLC may automatically collect and log certain types of information when you visit or interact with our platforms, including:

• Browser details
• Operating system details
• Mobile device information (e.g., device identifier, mobile operating system, etc.)
• IP address
• Internet service provider
• Content viewed
• Geographic location
• Connection speed
• Time of visit
• Referring site, application, or service
• Registration time

Use of Personal Data:

At Zona B.F.G. LLC, we use your personal data to:

• Provide Zona B.F.G. LLC products and services,
• Fulfill your requests,
• Communicate with you,
• Improve our products and services,
• Develop new services,
• Personalize and tailor your experience on Zona B.F.G. LLC.,
• Operate our business,
• Understand how users engage with Zona B.F.G. LLC.,
• Protect Zona B.F.G. LLC, our users, or others, including detecting, preventing, and addressing fraud, abuse, security risks, and technical issues that could harm Zona B.F.G. LLC, our users, or others.

We process your personal data on legitimate grounds and with your consent. This includes:

• Identifying you for communication purposes
• Providing services or products to you
• Communicating for sales or invoicing

Based on legitimate interest, we process your personal data to:

• Send personalized offers from us or carefully selected partners
• Administer and analyze our client base to improve our products/services
• Conduct client satisfaction questionnaires

As long as you have not informed us otherwise, we consider offering you products/services similar to your purchasing history/browsing behavior to be our legitimate interest.

With your consent, we process your personal data to:

• Send newsletters and campaign offers from us or carefully selected partners
• Build a database of relevant search information to improve our products and services
• For other purposes, we have asked for your consent for

We process your personal data to fulfill obligations arising from the law and/or use your personal data for options provided by law. We reserve the right to anonymize personal data and use any such data. We use data outside the scope of this policy only when it is anonymized. We store your billing information and other information about you for as long as needed for accounting purposes or other legal obligations.

We may process your personal data for additional purposes that are not mentioned here but are compatible with the original purpose for which the data was gathered. To do this, we ensure that:

• The link between purposes, context, and nature of personal data is suitable for further processing
• Further processing would not harm your interests
• There would be appropriate safeguards for the processing

We will inform you of any further processing and purposes.

Access to Your Data:

We don’t share your Personal Data with strangers. In some cases, we may provide Personal Data about you to our trusted partners in order to either deliver the service to you or enhance your customer experience. We share your data with the following:

Processing Partners:

• WP Engine

Business Partners:

• Zona Shoppers
• 4ToSocial.com
•  Zona Global Enterprises, Inc.

Connected Third Parties:

• Google Analytics
• Facebook
• Twitter
• LinkedIn
• WordPress
• Go to Webinar
• Pinterest
• Zoom
• Convert Kit

We only work with Processing partners who can ensure adequate protection for your Personal Data. We may disclose your Personal Data to third parties or public officials when legally required to do so. We may also disclose your Personal Data to third parties if you have consented to it, if there are other legal grounds for it, or for business or commercial purposes. Sometimes, we may not be able to provide marketing services for you, so we have established relationships with companies who may be able to better serve your marketing needs.

To opt-out, please contact us at [email protected].

Nevada Consumers:

Under Nevada law, Nevada consumers have the right to request that their personal information not be sold by a company, even if it is not currently being sold. If you are a Nevada consumer and wish to exercise this right, please submit your request by filling out the form available through the provided link.

Your California Privacy Rights:

As a California resident, you have certain rights regarding your personal information under the California Consumer Privacy Act (CCPA):

1. Opt-out of the sale of your Personal Information: You have the right to opt-out of the sale of your personal information to certain affiliates and other third parties for their marketing purposes. To exercise this right, please submit your request through the provided link or by emailing [email protected]. You do not need to verify your identity to opt-out.
2. Request to know: You have the right to request information about the categories of personal information we have collected, used, sold, and/or disclosed to third parties for their direct marketing purposes or for our business purposes in the preceding twelve months.
3. Request to delete: You have the right to request that we delete your personal information we have collected. Upon your request, we will also notify third parties to whom we have sold your personal information in the 90 days prior to your request to exercise your right to opt-out and instruct them not to further sell your information. To ensure we do not delete the information you want to keep, we will require a two-step process where you confirm your desire to have your personal information deleted.
4. Non-discrimination: You cannot receive discriminatory treatment for exercising your privacy rights under the CCPA.

We may need to verify your identity before providing you with the requested information, using either login confirmation or matching personal information we have on file. We may require additional verification and a signed declaration for specific personal information.

Authorized Agent: If you use an authorized agent to exercise your rights, they will need to provide written permission from you and verify their identity or provide a valid Power of Attorney.

Data Security:

We take measures to ensure the security of your Personal Data. We use secure protocols for communication and data transfer, such as HTTPS. We also employ anonymizing and pseudonymizing techniques where appropriate. Our systems are monitored for potential vulnerabilities and attacks. When possible, stored data is encrypted.

While we try to protect your information, we cannot guarantee absolute security. In the event of a data breach, we will notify the appropriate authorities and take the necessary steps to address the breach. We will also inform you if there is a threat to your rights or interests and work diligently to prevent security breaches and assist authorities as needed.

If you have an account with us, keeping your username and password confidential is important.

Children:

We place great importance on protecting the privacy of children. We do not intend to collect, knowingly collect, sell, or solicit personal information from anyone under 18 years old. Our services are not targeted toward children. If you are under 18, please do not use our website or provide any information. If you believe a child under 18 has provided us with personal data online, we kindly request that a parent or guardian contact us at [email protected].

Cookies and Other Technologies:

We use cookies and similar technologies to analyze customer behavior, administer the website, track users’ movements, and collect information. This helps personalize and enhance your experience with us.

A cookie is a small text file stored on your computer containing information to make websites function properly. Only we can access the cookies created by our website. You can control and manage cookies at the browser level, but disabling cookies may limit certain functions.

We use cookies for the following purposes:

1. Necessary cookies: These cookies are essential for using important features on our website, such as logging in. They do not collect any personal information.
2. Functionality cookies: These cookies provide convenience and enable personalized features. For example, they may remember your name and email in comment forms to save you from re-entering this information.
3. Analytics cookies: These cookies track the use and performance of our website and services.
4. Advertising cookies: These cookies deliver relevant advertisements based on your interests and help limit the number of times you see the same ad. They are usually placed on the website with the operator’s permission and may be linked to site functionality provided by other organizations.

Below are the specific cookies we use:

• Cookie policy: This persistent cookie has a 1-year duration and is used to limit the display of the cookie policy on every page view/visit.
• Google Analytics: This persistent cookie has a 2-year duration and is used to improve the user experience on our website. You can opt out of Google Analytics.
• Redirection cookie: This persistent cookie has a 1-year duration and redirects you to the language suitable for the country you are visiting from.
• Popup cookie: This persistent cookie has a 1-year duration and allows you to be notified of new content and marketing materials.
• YouTube: This persistent cookie has a 30-day duration and allows us to embed YouTube videos for additional educational material.

You can remove cookies stored on your computer through your browser settings. Additionally, you can control some third-party cookies through privacy enhancement platforms such as youronlinechoices.com or optout.aboutads.info. For more information about cookies, you can visit allaboutcookies.org.

Google Analytics and Do Not Track Policy:

We use Google Analytics to measure traffic on our website. Google has its own Privacy Policy, which you can review. If you prefer not to be tracked by Google Analytics, you can visit the Google Analytics opt-out page.

“Do Not Track” Policy:

We want to inform you that we do not currently monitor or respond to web browser Do Not Track (DNT) signals. Although California and Delaware’s laws require us to disclose our response to DNT signals, there is no industry or legal standard for recognizing or honoring these signals at present.

Arbitration Clause:

Any dispute, claim, or controversy arising from or relating to this Privacy Policy, including its breach, termination, enforcement, interpretation, or validity, will be resolved through final and binding individual arbitration in Miami, Florida. The arbitration will be conducted in English and administered by the Office of Judicial Arbitration and Mediation Service (JAMS) per its Comprehensive Arbitration Rules and Procedures or its Streamlined Arbitration Rules and Procedures. The arbitration award may be entered as a judgment in any court with jurisdiction. This clause does not prevent parties from seeking provisional remedies from a court of appropriate jurisdiction.

For non-U.S. residents, any dispute, controversy, or claim arising from or relating to this Privacy Policy will be referred to and finally determined through final and binding individual arbitration under the JAMS International Arbitration Rules. The arbitration will take place in Miami, Florida, and will be conducted in English. The arbitral award may be entered as a judgment in any court with jurisdiction.

Negotiation in Advance of Arbitration:

The parties will make a good faith attempt to resolve any dispute arising from or relating to this Privacy Policy through negotiation. Each party will appoint executives with authority to settle the dispute. The parties may proceed to arbitration if the dispute is unresolved within a specified timeframe. The negotiation process and any statements made during the negotiation will be confidential and inadmissible in any arbitration or legal proceeding, except for evidence that is otherwise admissible or discoverable.

Please note that before the first meeting, neither party will initiate arbitration or litigation related to this Privacy Policy except for pursuing provisional remedies authorized by law, JAMS Rules, or mutual agreement.

Requirements for Modification or Revocation:

This agreement to arbitrate remains in effect even after the termination of your relationship with Zona B.F.G. It can only be modified or revoked by a written agreement between Zona B.F.G and yourself, explicitly stating the intent to modify or revoke this agreement to arbitrate.

Claims Covered by Arbitration Clause:

By agreeing to this Privacy Policy, you and Zona B.F.G consent to resolve any claims or controversies (referred to as “Claims”) through final and binding arbitration. This includes Claims made by Zona B.F.G against you, Claims made by you against Zona B.F.G, and Claims involving any past, present, or future affiliates, partners, officers, directors, employees, or agents of Zona B.F.G. The Claims covered by this arbitration clause include breach of contract claims, tort claims, trade secret claims, unfair business practice claims, and claims arising from violating laws or regulations.

Required Notice of Claims and Statute of Limitations:

To initiate arbitration, Zona B.F.G or you must serve or mail a written notice to the other party specifying the Claims asserted. The notice should be served within the applicable limitations period set by federal or state law. After the demand for arbitration is made, the party demanding arbitration must file a demand for arbitration with JAMS in Miami, Florida.

Selection of Arbitrator:

Within 30 days of commencing arbitration, Zona B.F.G will select an arbitrator from the JAMS panel. The arbitrator will serve as a neutral, independent, and impartial decision-maker.

Confidentiality:

Both parties must maintain the confidentiality of the arbitration proceeding and any resulting award, except as necessary for the preparation or conduct of the arbitration or as required by law or a judicial decision.

Dispositive Motions:

If either party wishes to make a dispositive motion, they must first submit a brief letter explaining the merits of the motion and how it would expedite and streamline the arbitration process. The arbitrator will then decide whether to proceed with further briefing and arguments on the motion, setting page limits and an accelerated schedule if necessary. The pendency of such a motion typically does not stay or adjourn other aspects of the arbitration.

Document Requests:

In arbitration related to this Privacy Policy, requests for documents must be limited to those directly relevant to significant issues or the case’s outcome. The requests should have specific time frames, subject matters, and relevant parties or entities. Broad requests such as “all documents directly or indirectly related to” should be avoided.

E-Discovery:

Regarding electronic documents, production should be limited to sources used in the ordinary course of business. Backup servers, tapes, or other media may not be required unless a compelling need is shown. The production of electronic documents should be in a searchable format using generally available technology that is convenient and economical for both parties. Metadata may not be required, except for header fields in email correspondence. The description of custodians whose electronic documents may be collected should be narrowly tailored to include only those individuals whose documents may contain material evidence. If the costs and burdens of e-discovery are disproportionate, the arbitrator may deny requests or order disclosure with the requesting party advancing the reasonable cost of production.

Interrogatories and Requests to Admit:

In arbitration related to this Privacy Policy, no interrogatories or requests to admit are required.

Depositions:

In any arbitration related to this Privacy Policy, each party may take a maximum of three (3) discovery depositions, totaling no more than fifteen (15) hours. The overall period for conducting depositions should not exceed six (6) weeks.

Governing Law and Arbitrator Authority:

The Privacy Policy and the parties’ rights are governed by Florida’s laws, excluding conflict or choice of law rules. The Federal Arbitration Act governs any arbitration conducted under this Privacy Policy. The arbitrator will apply the substantive laws of Florida, federal law, or international law as applicable to the claims asserted. The arbitrator has the exclusive authority to resolve any disputes regarding this Privacy Policy’s interpretation, applicability, enforceability, or formation, including any claim that the Privacy Policy is void or voidable.

Arbitration Decision:

The arbitrator’s decision is final, binding, and not subject to appeal. The arbitrator will issue a written decision stating the essential findings and conclusions on which the decision or award is based. The decision or award can be enforced by a court of competent jurisdiction. The parties agree to the confidentiality of the arbitral award and proceedings, filing them with a court under a confidential seal only to enforce the award or decision.

Application for Emergency Injunctive and/or Other Equitable Relief:

JAMS Comprehensive Rules will apply for the appointment of an Emergency Arbitrator to address and decide requests for emergency relief.

Waiver of Representative/Class Action Proceedings:

By agreeing to this Privacy Policy, you agree to bring any claims against Zona B.F.G. as an individual and not as part of a representative, collective, or class action. You waive the right to participate in any representative, collective, or class action proceeding relating to claims governed by this Privacy Policy. The arbitrator may not consolidate claims from multiple individuals or preside over representative actions.

Waiver of Jury Trial/Exclusive Remedy:

By agreeing to arbitration, both Zona B.F.G. and you waive any constitutional right to a jury or court trial for covered claims.

Arbitration Fees and Costs:

Each party is responsible for its costs and expenses in the arbitration, including one-half (1/2) of the arbitrator’s fees and costs. The arbitrator may award attorneys’ fees and costs to Zona B.F.G. if it is the prevailing party. The decision or award of the arbitration proceeding is confidential and may be made public only with the written consent of both parties.

Severability (Arbitration Clause):

If any part of the arbitration clause is found invalid or unenforceable, it does not affect the validity of the remaining portions of the clause.

Contact Information:

If you have any questions, comments, or requests regarding this Privacy Policy or to update your information or preferences, you can contact Zona B.F.G. by email at [email protected] or by mail at:

Zona B.F.G.

Flowering Peach

Saint Cloud, Fl, 34772

Severability (Privacy Policy):

If any part of the Privacy Policy is found invalid or unenforceable, it does not affect the validity of the remaining portions of the Privacy Policy.

Changes to this Privacy Policy

This Privacy Policy is subject to periodic updates, and any significant changes will be communicated to you through a prominent notice on our website. The top of the Privacy Policy will indicate the date of the most recent update. Please check back regularly to stay informed about any changes to the policy.